- If a scheduled repair requires shutting off water to a residence or neighborhood, the City will hang notifications on doors two days in advance.
- If an emergency repair (such as a water main break) requires shutting off water, such as a water main break, the City does not have time to notify people door-to-door. Doing so would delay the repair. Staff must focus on making the repairs and restoring water service as soon as possible. In an emergency repair, staff may need to locate valves, open frozen valve lids, call for emergency underground utility locates, arrange for a contractor to be immediately on site, and notify the Streets Department if needed.
If you have questions about about a repair which requires shutting off water, during normal business hours call the Coralville Water Plant at 319.248.1770 or Utility Billing at 319.248.1715. For an after hours water emergency, call 319.530.6225.