Service Rates

Activation Fee


All new accounts will be charged a $30 activation fee to start the account. The fee will appear on the first utility bill. Start utility service.

Deposit


Deposit Amount


A deposit is required to start utility service for all rental and commercial accounts.
  • Residential Property Deposit: $80 per unit. 
  • Commercial Account Deposit: Varies by the nature of the business and the projected water use. The deposit amount is the usual cost of 90 days of service for a similar business type in the city.

Start Date & Deposit


The deposit must be received by the Utility Billing Department prior to the start date of the account to ensure the availability of service on the requested day.

End of Service & Deposit


The deposit stays with the utility account until the service is terminated. When that occurs, the deposit is applied towards the final bill and any remainder is refunded to the account holder. The deposit is non-transferable to another location or person. Stop utility service.

Utility Rates

Utility accounts are billed monthly.
  1.   Water
  2.   Sewer
  3. Stormwater
  4. Trash & Recycling
Residential Fees
Monthly Usage Monthly Water Rate
First 200 cubic feet $7.00
Each additional 100 cubic feet $1.80

Commercial Fees
Monthly Usage Monthly Water Rate
First 200 cubic feet $12.00
Each additional 100 cubic feet $1.80

Learn More
For more information about water quality, treatment, and testing, see the Water Department.

Temporary Service Suspension Rates


An account holder may temporarily discontinue water, sewer, and trash collection for a maximum of 6 months for every 12-month period. Monthly stormwater fees still apply.

To temporarily suspend your services, please call the Utility Billing office at 319.248.1715. 

Suspend Water & Sewer Only
Suspended Services Stop Service Fee Remaining Monthly Fees 
Water & sewer $45.00 Stormwater, trash & recycling
The stop service fee will be added to the account for the next available billing cycle. For properties with individual stop boxes, the water will be turned off at the curb stop. For all other properties, the water will be turned off at the valve and the meter will be removed. 

Suspend Trash, Water & Sewer
Suspended Services Stop Service Fee  Remaining Monthly Fees
Water & Sewer $45.00  Stormwater
Trash $40.00  
The stop service fees will be added to the account for the next available billing cycle. The trash and recycling bins will be removed from the property on the next available pick up day. For properties with individual stop boxes, the water will be turned off at the curb stop. For all other properties, the water will be turned off at the valve and the meter will be removed. 

Suspend Trash Only
It is not possible to suspend trash services only. In order to temporarily discontinue trash service, water and sewer service must be discontinued at the same time for the same time period.