Stop Utility Service

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Complete and submit the form below to stop your utility service. We request five working days notice to stop service. Stop service date must fall on Monday through Friday, excluding holidays. For more information, contact the Utility Billing Department at 319.248.1715.

Account Information
If you are a renter, the stop service date is typically your lease end date. If you are an owner, the stop service date is typically your closing date.

Landlord Information (complete if you are a renter)

Deposit
If you have a deposit, it will be applied to the final bill and any remainder will be refunded to the account holder. Deposit refunds are processed two to four weeks after the termination of service and are mailed to the account holder separately from the final bill.

 
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